At canvasnido, we are committed to maintaining structured and compliant transaction practices for our clients across Europe. This document outlines how your transactions and payment data are handled when purchasing from www.canvasnido.com.
1. Payment Processing & Accepted Methods
We offer a direct and seamless checkout experience. To complete a purchase on our Site, you are not required to register, possess, or log into any external payment account.
All payments are handled through our integrated processing channels. We accept a wide range of standard payment options at checkout, including:
Major Debit and Credit Cards: Visa, Mastercard, and American Express.
Mobile Express Checkouts & Digital Wallets: Apple Pay, Google Pay, and eligible integrated electronic wallets.
Upon a successful transaction, the entry that appears on your financial or card statement will display our official brand identifier: canvasnido.
2. Transaction Security and Processing Role
To ensure the orderly transmission of billing details, we utilise Stripe as our third-party payment processor.
Security Standard: Stripe manages and processes your billing data within its standard infrastructure, complying with required Payment Card Industry Data Security Standards (PCI-DSS).
Operational Oversight: Stripe acts strictly as an independent service provider to process credit, debit, and wallet transactions. In line with industry practices, the processor continuously monitors and performs security risk assessments to detect and address irregular transactional patterns.
Fulfillment Timeline: Once a transaction is successfully authorised and cleared by our processor, order dispatch will be managed in accordance with our standard Shipping Policy.
3. Data Protection and Cookie Compliance
In strict compliance with European data privacy regulations (including the General Data Protection Regulation / GDPR), we apply rigorous standards to protect your personal details:
Consent-Based Cookies: We utilise an explicit Cookie Banner on our Site. Non-essential cookies (such as those used for optional site analytical measurements) are entirely disabled by default. These cookies will only be activated if you explicitly choose to give consent by clicking the “Accept” button on our Cookie Banner.
Privacy Integration: All personal data submitted during the checkout process is managed in accordance with our comprehensive Privacy Policy page. We implement administrative protocols appropriate to the nature of the data collected to safeguard your information against unauthorised access.
4. Enquiries and Support Response
Should you have any questions regarding a transaction, billing statement, or card charge, please contact our dedicated communication channel at tissue@canvasnido.com.
To ensure a structured and comprehensive review of your enquiry, our team aims to provide a formal response within 24 to 48 hours during standard business days. Please include your transaction reference or order details to assist us in resolving your query efficiently.